Our AML and Verification Policy
Champion Casino holds licence 8048/JAZ2020-013 from Curaçao eGaming, and that licence comes with real obligations. This page sets out, in plain language, how we verify who you are, when we ask for extra documents, and what happens behind the scenes to keep our platform out of criminal hands.
Our AML Commitment
We operate under licence 8048/JAZ2020-013 issued by Curaçao eGaming, and we take the anti-money-laundering obligations attached to that licence seriously. Our compliance team applies risk-based controls to every account, which means we do not treat all players the same: higher-risk activity attracts closer scrutiny, while ordinary play continues uninterrupted.
Money laundering, terrorist financing and fraud are not abstract problems for an online casino. Criminals use gambling platforms to disguise the origin of funds, and every licensed operator is expected to stand in their way. We have appointed a dedicated Money Laundering Reporting Officer (MLRO), maintain written internal procedures, and train our staff to recognise and escalate suspicious activity.
When We Verify You
Know Your Customer checks
Verification happens at three points. First, at registration we confirm you are at least 18 years old and that your details pass basic screening against sanctions and politically-exposed-person lists. Second, before your first withdrawal we complete full identity verification. Third, at any point thereafter if your account activity crosses a threshold or triggers a risk signal.
- Government-issued photo ID (passport, driver licence or national ID card)
- Proof of address dated within the last 3 months (utility bill, bank statement or council rates notice)
- Proof of payment method ownership (card photo with middle digits covered, or a screenshot of your e-wallet or crypto wallet showing your name)
- Source of funds evidence, only when the amounts you play with justify the request (see below)
Verification Step by Step
Our verification team processes documents within 48 hours of submission, and most checks finish well before that deadline. You upload everything through the secure form in your account settings, so nothing travels by email. Here is the exact sequence:
- Open the Verification tab in your account and select the document type
- Photograph the document against a plain background with all four corners visible
- Upload proof of address and payment method evidence when prompted
- Our compliance team reviews the files and updates your account status
- If anything is unclear, we contact you via live chat or email with specifics, never vague rejections
How we protect your documents
Your ID and address evidence sit on encrypted servers with access restricted to compliance staff who need them to do their job. We never share verification documents with third parties except where the law or our regulator requires it, and we do not use them for marketing under any circumstances.
Source of Funds Requests
Occasionally we will ask where the money you play with comes from. We do not ask this to be nosy; our licence obliges us to confirm that funds deposited into our platform derive from a legitimate origin once your cumulative activity reaches a level where the question is proportionate.
Typical evidence includes recent payslips, a tax return, bank statements showing regular income, a sale contract for property or shares, or an inheritance or dividend statement. We assess what you send against your deposit pattern, and once we are satisfied the file is closed and your account returns to normal status. A source of funds request is not an accusation, and answering it promptly avoids withdrawal delays later.
How We Monitor Transactions
Every deposit and withdrawal on our platform passes automated screening for patterns associated with money laundering: rapid deposit-and-withdraw cycles with minimal play, structuring deposits to stay under thresholds, and activity inconsistent with your profile. Our compliance team reviews flagged cases manually before deciding whether to act.
If Verification Fails
When documents are missing, expired or inconsistent with your account details, we suspend withdrawals on the account until the issue is resolved. Play from your existing balance stays open, but no funds leave the platform while a verification gap remains. This protects both you and us.
If a document is rejected we always tell you why and invite a corrected submission. Accounts left unverified for 30 days after a request may be frozen entirely, and funds in them are held until identity is confirmed. Where we detect deliberate identity fraud, multiple accounts in one name, or use of the platform as a payment channel rather than for gambling, we close the account, void related winnings and report the matter to the relevant authorities. False details at registration void any winnings as well.
Document Retention Rules
We keep verification records for a minimum of five years after your account closes, as our Curaçao eGaming licence requires. Retention serves two purposes: it lets the regulator audit our decisions, and it prevents a closed account from being reopened under false pretences. After the retention period expires we delete your documents securely. If you want a copy of what we hold about you, contact our compliance team and we will provide it within the statutory timeframe.
Frequently asked questions
How long does verification take at Champion Casino?
Our team reviews documents within 48 hours of upload, and most verifications are completed faster. You can speed things up by uploading clear photos with all document corners visible.
Can I withdraw before completing verification?
No. We verify your identity before your first withdrawal as a condition of our licence. Deposits and play are unaffected, but funds cannot leave the platform until verification is complete.
Why must I withdraw using the same method I deposited with?
The same-method rule is an anti-money-laundering control. It confirms that funds return to their original source and stops our platform being used to move money between payment channels.
What happens if I refuse a source of funds request?
Withdrawals stay suspended and, after 30 days, the account may be frozen. We only make these requests when your cumulative activity reaches a level our licence obliges us to check.