Your Privacy at Champion Casino
This Privacy Policy explains what personal data we collect when you play at champion-aud.com, why we collect it, how long we keep it, and the rights you hold over it. It applies to every account holder and visitor.
Data We Collect From You
Categories of personal data
We collect only the data we need to run your account, meet our legal obligations and keep the platform safe. The exact set depends on how you use the site.
- Identity data: full name, date of birth, email address, phone number, residential address.
- Verification documents: passport or driver's licence, proof of address, proof of payment method, collected under KYC rules before your first withdrawal.
- Transaction data: deposits and withdrawals via PayID, cards, Skrill, crypto and other supported methods, with amounts, timestamps and currency.
- Technical data: IP address, device identifiers, browser type, operating system, approximate location derived from IP.
- Gameplay behaviour: games played, bet sizes, session times, bonus and tournament history, win and loss records.
- Marketing preferences: whether you opted in to email and SMS offers, and which promotions you engage with.
How We Use Your Data
We use each category of data for a specific purpose, and we do not repurpose it without telling you first.
Your identity data creates and maintains your account. Verification documents support KYC and anti-money-laundering checks. Transaction data processes deposits and withdrawals, including the AUD 20 minimum deposit and the AUD 50 minimum withdrawal. Device and IP data protects the platform: we detect multi-accounting, bonus abuse and fraudulent payment attempts.
Gameplay records feed our responsible-gambling monitoring, flagging patterns that suggest harmful play so we can offer deposit limits, cooling-off periods or self-exclusion. With your consent, we also use your email and gameplay preferences to send bonus offers such as the 100% welcome bonus up to 500 AUD with 100 free spins, and the weekly 20% reload bonus. We honour legal requests from regulators and licensed authorities.
Our Legal Bases
Contract. Processing your identity, transaction and gameplay data is necessary to set up your account, process payments and deliver the service you signed up for. Without this data we cannot operate your account.
Legal obligation. We must verify your identity before your first withdrawal, keep transaction records for at least five years under AML rules, report suspicious activity to regulators, and enforce age restrictions.
Legitimate interest. We rely on legitimate interest for fraud prevention, security monitoring, resolving disputes, and aggregated analytics that improve the platform. This interest never overrides your rights.
Consent. Marketing emails, SMS promotions and non-essential cookies run only on your explicit opt-in. You withdraw consent at any time from your account settings or the unsubscribe link.
How Long We Keep It
Retention by data category
We keep each category only as long as the purpose requires, then delete or anonymise it.
| Data category | Retention period |
|---|---|
| Identity and account data | While your account is active, plus 5 years after closure for regulatory purposes |
| KYC verification documents | 5 years after verification, as required by AML law |
| Transaction data | Minimum 5 years from transaction date |
| Device, IP and security logs | 12 months |
| Gameplay history | 5 years, supporting dispute resolution and responsible-gambling obligations |
| Marketing preferences | Until you withdraw consent, then deleted within 30 days |
Who We Share Data With
Categories of recipients
We never sell your personal data. We share it only with providers who perform a service for us, under contract terms that restrict their use of your data.
- Payment processors handling PayID, Visa, Mastercard, Skrill, MiFinity, Jeton and cryptocurrency transactions.
- KYC and AML verification providers checking your documents against sanctions and identity databases.
- Our licensing authority, Curaçao eGaming, and other regulators entitled to the data by law.
- Analytics providers measuring site performance in aggregate, with IP anonymisation where possible.
- IT and infrastructure providers hosting and securing the platform.
- Professional advisers such as auditors and lawyers, only where strictly needed.
Your Rights Over Your Data
You control your personal data. Email our data protection officer at [email protected] and we respond within 30 days. For Australian residents, you may also complain to the Office of the Australian Information Commissioner (OAIC); for EU residents, to your national data protection authority.
- Access: request a copy of the personal data we hold about you.
- Rectification: correct inaccurate or incomplete data, including KYC documents.
- Erasure: ask us to delete data we no longer need, subject to the 5-year regulatory retention.
- Portability: receive your transaction and gameplay history in a machine-readable format.
- Objection: object to processing based on legitimate interest, such as profiling.
- Withdraw consent: stop marketing messages at any time, effective immediately.
- Complain: escalate unresolved matters to the OAIC or your national DPA.
Cookies and Tracking
We use session cookies to keep you logged in, preference cookies to remember settings like currency and language, and, with your consent, analytics cookies that show us which games perform well. Cookie settings live in the banner on your first visit and in your account at any time.
Full details, including the list of cookies and their lifespans, are on our separate Cookies Policy page.
How We Protect Your Data
All traffic to champion-aud.com runs over TLS encryption. KYC documents and payment records are encrypted at rest. Access to personal data follows role-based controls: only staff who need it for support, payments or compliance can see it, and every access is logged. Crypto withdrawals, processed within 24 hours, go through address whitelisting checks.
If a data breach occurs that risks your rights, we notify the relevant regulator within 72 hours and inform affected players directly with clear remediation steps.
Frequently asked questions
Does Champion Casino sell my personal data?
No. We share data only with payment processors, verification providers, regulators and infrastructure partners who need it to deliver the service, under strict contract terms.
How long do you keep my verification documents?
We keep KYC documents for 5 years after verification, as anti-money-laundering law requires, then delete them securely.
Can I stop marketing emails?
Yes. Unsubscribe via the link in any email, or switch off marketing in your account settings. Processing stops immediately and your preferences are deleted within 30 days.
Where do I send a data access request?
Email [email protected]. We verify your identity and respond within 30 days with a copy of the data we hold.
Who regulates my privacy complaint?
Australian players can complain to the Office of the Australian Information Commissioner; EU players can contact their national data protection authority.